Tuesday, May 5, 2015

Shoji Door

 I had this shoji door built for me by Cherry Tree Design.

It is for the pantry. It's built from walnut.

Cost $800.

This door was suppose to arrive about a week ago. I had been tracking it and I knew that it was already in town. I called them and they said it was going to arrive at lunch. Never came. Next day, nothing. I called them back. It was coming on a smaller truck. Never showed up. Called them back, it was coming tomorrow. Never came. Called them back. It would be here Monday.

By this time I knew there was a problem and I figured they had damaged it. They did. Cherry Tree didn't start building doors yesterday. Apparently they've had damaged shipments in the past. So they put a sticker on the crate that turns red if the shipment gets jarred.

When the truck showed up I could see the crate but I didn't see the sticker so I knew it was on the opposite side, they were trying to hide it. I walked around on the other side and saw that it was indeed red. I told the driver I had to note it on the ticket. He promptly wrote in "Shock monitor red - no apparent damage". This was suspect.

Backside of OSB crate lid
I looked over the crate which was well made out of OSB. There was a gouge in the top of the box just below the warning sticker. If you look closely you can make it out.
On the left you can see the inside part of the lid where it protruded through about an inch. It didn't puncture the door but I think the paper got stretched because it isn't tight like it should be.

Hole in OSB crate
I realize that loads shift in transit and that it was purely accidental. But they went out of their way to conceal it from me and the vendor, that's the part I can't stand. I lost a lot of time waiting on them to deliver it.

I'll never use Conway to ship anything

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